Uphold has enhanced its web login security, requiring you to confirm your identity via the mobile app. Before you start, ensure you have the Uphold app installed, are logged into it on your phone, and have the latest app version .
Go to Uphold.com: On your computer, navigate to uphold.com and click "Log In" .
Enter Credentials: Input your email address and password .
Approve the Login on Your Phone: You will receive a push notification on your mobile device. Open it and tap "Yes, it's me" to approve the login .
QR Code (Alternative): In some cases, you may need to open the Uphold app and use your phone's camera to scan a QR code displayed on your computer screen .
If you encounter a "Login request expired" or "Couldn’t verify QR code" message, check your phone's internet connection and try again promptly .
The following are official websites of the United States government, which use .gov domains. The term "uphold" on these sites refers to their mission, not the financial platform.
U.S. Government DepartmentOfficial WebsiteMission ContextDepartment of Justicehttps://www.justice.gov/"To uphold the rule of law" U.S. Customs and Border Protectionhttps://www.cbp.gov/about"Uphold national sovereignty" U.S. Courtshttps://www.uscourts.gov/ (Code of Conduct)"A Judge Should Uphold the Integrity...of the Judiciary" U.S. Immigration and Customs Enforcementhttps://www.ice.gov/detain/detention-management/bondsSystem for posting immigration bonds (CeBONDS)
Here are answers to common login problems:
🤔 I'm not receiving the push notification or verification code. What should I do?
For SMS codes: Check your phone's signal, ensure the number in your Uphold profile is correct, restart your phone, or check for blocked numbers .
For authenticator app codes: Verify the date and time on your device are set correctly, as this affects code generation .
General fix: If you don't get a notification, open the Uphold app directly on your phone. It may be due to "Focus" modes or notification settings .
🔒 I can't remember my Uphold password or the email I used.
Reset Password: You can reset your password directly. Visit the login page and look for the "Forgot password?" link .
Find Your Email: If you are still logged into the Uphold app on any device, you can find your registered email in the app settings under Menu > Settings > Profile .
📱 Why can't I log in to Uphold from my mobile browser?
The web version is not available on mobile browsers. If you try to access uphold.com from a phone, you will be directed to use or install the Uphold mobile app .
🚫 The link in the password reset email isn't working.
This can happen if you use a VPN or an Apple device with Private Relay enabled. Try disconnecting your VPN and, if you use an Apple device, turn off Private Relay in your iCloud settings before clicking the link .
Keep the App Updated: Regularly update your Uphold app through the Apple App Store or Google Play Store to avoid login issues caused by outdated software .
Check for Service Issues: If login problems persist, check Uphold's status page to see if there is a known service disruption .
Contact Support: If you have tried all troubleshooting steps and still cannot access your account, you can contact Uphold Support for help at https://support.uphold.com/ .